Quality Manager

Essential Duties & Responsibilities

• Prioritize, schedule, and delegate work assignments, and directly supervise the quality assurance staff to ensure the meeting or exceeding of quality specifications and standards of ISO and ITAR.
• Establish and implement quality procedures and specifications, testing procedures, and standards for raw materials, in-process and finished goods.
• Audit quality systems, initiating corrective action as required
• Develop and recommend inspection and sampling techniques and quality assurance plans.
• Develop process control procedures ensuring production of finished products meet quality specifications and standards.
• Develop training for and train employees on quality related practices and system requirements.
• Produce quality reports; analyze information, and address and resolve problem areas.
• Develop and lead cross-functional teams to address and resolve quality issues and to improve levels of quality and productivity.
• Provide technical assistance to customers, vendors, and other departments of the company.
• Resolve any quality issues.
• Conduct research on product defects and recommend modifications in product or quality standards where warranted.
• Review all complaints received from customers to determine corrective action.
• Provide assistance to customers regarding quality problems or concerns.
• Develop and maintain departmental budget; ensure maximum utilization of resources within budget constraints.
• Ensure compliance with all housekeeping procedures and all quality and safety regulations.

Education/Experience

• Bachelor's degree and five to seven years of related experience
• Or ten to twelve years of progressively responsible related experience; or a combination of education and experience.

Qualifications & Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Solid understanding of the fundamentals of plane and solid geometry and trigonometry.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited
standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or
schedule form.

• Extensive ability to multi-task in a fast-paced environment
• Extensive ability to work effectively in a collaborative team environment
• Extensive ability to solve problems using critical thinking skills
• Extensive ability to organize and manage priorities, meet deadlines, and expectations

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or touch objects, tools, or controls; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move physical products (up to 50 lbs), reports, files, etc. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters
while performing the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.